Privacy Policy

This Privacy Policy describes how Riverex, a decentralized crypto exchange, treats and protects the personal and identifiable information that is collected when users access or use our website.

Please carefully read our privacy policy in its entirety. For any questions or concerns, email us at [email protected]

Acceptance of this Privacy Policy

By accessing, browsing, or registering on Riverex, users are deemed to have read and accepted the terms of use indicated in this Privacy Policy. Should users feel uncomfortable with our terms, conditions, and privacy policy, they are free to discontinue using the Riverex website and services.

Collected Data

Riverex collects and uses two types of data: (1) the user’s personal information that they voluntarily provide when registering on our website and (2) data that we automatically acquire when users use our services (e.g. server logs, device information, usage information, cookies, and other tracking mechanisms).

With our users’ permission, Riverex reserves the right to demand unique information that can identify them as our user, such as:

  • Username (User ID);
  • Password;
  • Cryptocurrency or wallet addresses;
  • Transaction details, and
  • Other information that they will be willing to provide


In some cases, we may also access information from our users’ devices to provide services to them. Users’ authorization might also be required, to access some information from other applications and social media profiles on their device, like Facebook, Instagram, Twitter, etc.

Moreover, we might also collect and obtain information from our users that adhere to legal obligations and laws in order to retain the confidentiality and security of our users’ data.

Again, by using our services and providing us with personal information, users also give us consent to hold, use, or disclose this information per our Privacy Policy.

Revealing Users’ Information

Riverex will never sell or rent our users’ personal information to anyone. However, there are cases wherein we might share them, like under these circumstances:

  • If we have our user’s consent;
  • If it is needed for our other services at Riverex;
  • With our current and future affiliate companies and subsidiaries;
  • With third parties working with us (if there are any);
  • To prevent any fraudulent activities and;
  • If the disclosure of users’ information adheres to or is required by any applicable law, regulation, or legal procedure

Protection of Users’ Information

We take strong and reasonable preemptive measures to protect and safeguard our users’ data. We utilize physical and electronic tools to ensure the safety of our users’ information from any unwarranted disclosure or access.

However, being in the blockchain and crypto industry, we cannot guarantee that loss, misuse, altercations, or unauthorized manipulation will never occur.

Please also acknowledge that, as users, you also play a vital role in protecting your data. Important information, such as crypto addresses, is extremely confidential; hence, you should never share it with anyone.

If there are any concerns or if one ever feels like their data is no longer secure with us, please immediately contact us at [email protected]

Rights over Personal Information

Naturally, users hold rights over the personal information they provide us. With that said, they have the right to:

  • Acquire complete details of the personal information we have about them;
  • Modify their personal information on our website;
  • Disable processing of their personal information or request that it be deleted and;
  • Withdraw the processing of their data by us.


As usual, personal information may be subject to further processing or longer retention in our system for several purposes: to carry out a contract with our users (i.e. company or organization), to safeguard our users’ interests (e.g., defense of legal claims or their establishment), and to adhere to applicable legal requirements.

It is our obligation, as permitted by law, to protect the rights and freedom of our users; therefore, we hold the capability to follow their requests and even refuse them perchance.

Changes to this Privacy Policy

Kindly review this “Privacy Policy” regularly for any updates. We may modify the website with new features occasionally to improve the level of service we provide to our users. At any moment, we retain the right to amend or replace these terms. We will make every effort to inform our users before any new terms take effect.

Users may stop using Riverex or accessing our website if they disagree with any of our modified terms or any later amendments to these terms, in whole or in part.

Getting in Touch with Us

For any questions or concerns regarding our terms and conditions or privacy policy, please contact us at our official email address, [email protected]